At Watchsera, we aim to ensure every customer is satisfied with their purchase. However, if you’re not happy with your order, we’re here to help.
Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- The product must be unused, undamaged, and in its original packaging.
- Items that show signs of wear, misuse, or alteration are not eligible for return.
Return Process
- Contact our customer service at info@watchsera.com or 0323-7355261 with your order details.
- Our team will guide you through the return process and provide the return address.
- Once the returned item is received and inspected, we’ll notify you about the approval or rejection of your return.
Refunds
Approved refunds will be processed within 7-10 business days to your original payment method. Shipping costs are non-refundable.
Exchanges
If you received a defective or damaged item, we’ll replace it free of charge. Please contact us within 48 hours of delivery with pictures of the damaged product.